FREQUENTLY ASKED QUESTIONS
Everything You Need to Know
WHAT NEEDS TO HAPPEN WHEN MY GROUP ARRIVES AT CAMP?
Your contract tells you when you can arrive. Your leaders can arrive early to set up but if the group comes more than an hour early we may not be ready. If you have to come earlier than the contracted time please let us know immediately. Your group will be charged an additional fee.
WHAT DOES DEPARTURE LOOK LIKE FOR MY GROUP?
This is also on your contract. We ask that you be out of the sleeping areas at the designated time but we usually let you use your meeting room for longer. We need you out of the sleeping areas because we often have another group coming the same day and our staff needs to start cleaning as soon as you're out. If your group needs to stay longer you will be charged an additional fee.
WHAT IS THE MINIMUM AND MAXIMUM NUMBER OF ATTENDEES FOR A GROUP?
Minimum Number: By signing the contract you are guaranteeing us payment for the minimum number you expect to bring. This amount is the combination of all your deposits. You must pay this amount even if you are not able to bring that many people. We set these minimums because that is the number of people we can open those rooms for and not be losing money. Our operating budget comes directly from guest group fees. We are not subsidized by any outside source.
Maximum Number: This is also on your contract. This is the actual number of beds available to your group. There are often other groups on the grounds with you and so this number cannot go up without first checking with our office.
WHERE IS MY PAYMENT GOING?
We are a non-profit 501c organization but we do not receive any outside funding. The payment of our operating costs come from the Charges and Fees we collect from our guests. We are a relatively new organization and as of this year, we are only at 60% of the occupancy rate we need in order to be self-sustaining. We are growing every year but we are losing money every year. We've tried to keep the Charges and Fees as low as possible but we cannot go lower without losing even more money. We've tried to make it easier for groups to have a cost-effective retreat by creating a Base Rate for food, sleeping areas, and meeting rooms. Everything else is a separate fee so you can decide for yourselves what to spend money on which is on our A La Cart Pricing document.
WHAT TYPE OF TRAINING DO YOUR PROGRAM COUNSELORS RECEIVE?
Our program counselors go through a one-week intensive training session before the start of Summer Camp. They are trained on conflict management, ministry leadership, ADA policy, mandatory reporter policy, facility ropes courses, and other program-related topics. We are accredited through the American Camping Association.